Refund policy

Last updated: October 18, 2026

Damages and issues

Please inspect your order when you receive it and contact us immediately if an item is defective or damaged, or if you received the wrong item.

No returns or refunds — all sales are final since items are made to order

Contact

To request a cancellation, start a return, inquire about a return, ask about an exchange or report damaged items, please contact us at jadesscoops@gmail.com.